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SaaS Release 2023 Installation Requirements, Testing and More

SaaS Release

  • What: This upgrade brings enhanced authoring and testing functionality, as well as a new, modern runtime within a unified portal experience. For customers not already on the latest version of InRule, this release will also include an upgrade to InRule 5.8.
  • Read more on the Support Site here
  • Who: All InRule SaaS Customers
  • When: SaaS 2.0 will be available in Q3 2023; this upgrade must be completed by January 27, 2024

Requirements:​

  • Before the upgrade: users must check in all rule applications prior to the upgrade
  • During the upgrade:
  • There will be up to 60 minutes of downtime
  • After the upgrade:
  • For customers not previously on InRule 5.8: all users will need to install (or upgrade to) the 5.8 release of irAuthor in order to gain access to the latest features available with that release
  • Download irAuthor here

Scheduling​

Planned dates for upgrades are as follows:

  • Saturday, October 14
  • Saturday, November 4
  • Saturday, December 9
  • Saturday, January 27

Test for a Limited Time​

To minimize disruption, our Cloud Operations team will set up a test environment for customers prior to the upgrade. Customers can perform regression testing for two weeks in advance of the upgrade. There are two options for the test environment:

  • A new test environment created with a snapshot of the current staging/UAT environment, so all users, rules and data will be present for testing without disruption.
  • Cloud Operations upgrades one of the customer's existing environments (dev/staging/UAT) so that customer can test without disrupting their production environment.

To perform testing, download the latest irAuthor (available here) and validate rules using this environment and catalog. IrAuthor allows a dual install on a single irAuthor machine which will allow you to continue running your current version and test with the new irAuthor release. If you experience any issues during testing, open a ticket with our support team.

Support is Available​

Our support team is always glad to help. In case of any issues, please contact Support. The team is available to answer any of your questions and provide troubleshooting assistance.