Contract Management FAQ

Q: What is a contract?

A: The Contract determines what functionalities you are allowed to use and how many users you can invite to your organization's spaces in Process Automation.

Q: Who can see and manage Contracts in Process Automation?

A: Only the Contract Owner and Contract administrators have access to the Contract Management page

Q: Where do I find the Contract Management page?

A: If you are a Contract owner or Contract administrator, you will find a button called Manage Contract when hovering over your user name in the top right corner in Process Automation.

Q: Where can I see the users in my Contract?

A: You can edit all user accounts connected to your Contract under the Users tab on the Contract Management page.

Q: What user accounts are consuming Licenses from my Contract?

A: All user accounts that are Enabled are consuming Licenses.

Q: How do I add users to My Contract?

A: There are two ways to add users to a Contract. Either as the Contract Owner from the Contract Management page or as a Space Administrator from the Space settings page.

Q: How do I add Spaces to my Contract?

A: There are two ways to add Spaces to a Contract. Either from the Contract Management page, or from the Start page. The default setting is that only the Contract Owner has permission to create Spaces , but this permission can be delegated to another user.

Q: How do I disable/enable

A: You can disable/enable users connected to your Contract under the Users tab on the Contract Management page.